Privacy Policy

Protection of personal data according to the GDPR

Neodes Informatica Sl, in application of the current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: http://www.neodes.es, are included in the specific automated files of users of the services of Neodes Informatica Sl.

The collection and automated processing of personal data is intended to maintain the business relationship and perform information, training, consulting and other activities of Neodes Informatica Sl.

These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the purpose stated above.

Neodes Informatica Sl adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of the same, and repealing the old LOPD, the new Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights (LOPDGDD).

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be carried out by the user by email to: salmendros@gmail.com or at the address: Calle Sangenjo 10, CP 28034 – Madrid (Madrid).

The user declares that all the data provided by him are true and correct, and undertakes to keep them updated, communicating any changes to Neodes Informatica Sl.

Purpose of processing personal data:

For what purpose will we process your personal data?

At Neodes Informatica Sl, we will process your personal data collected through the Website: http://www.neodes.es, for the following purposes:

1. Comply with the commercial, labor, corporate and accounting obligations of the company.

We remind you that you can object to the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields in these records must be completed, and it will be impossible to achieve the stated purposes if this data is not provided.

How long is the personal data collected kept?

The personal data provided will be kept as long as the business relationship is maintained or you do not request its deletion and during the period during which legal responsibilities may arise for the services provided.

Legitimation:

The processing of your data is carried out on the following legal bases that legitimize it:

1. The request for information and/or the contracting of the services of Neodes Informatica Sl, whose terms and conditions will be made available to you in any case, prior to any possible contracting.
2. Free, specific, informed and unequivocal consent, as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear affirmative action, such as checking a box provided for this purpose.

If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to process your request, making it completely impossible to provide you with the requested information or carry out the contracting of the services.

Recipients:

The data will not be communicated to any third party other than Neodes Informatica Sl, except under legal obligation.

Data collected by users of the services

In cases where the user includes files with personal data on the shared hosting servers, Neodes Informatica Sl is not responsible for the user’s non-compliance with the GDPR.

Data retention in accordance with the LSSI

Neodes Informatica Sl informs that, as a provider of data hosting services and pursuant to the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information essential to identify the origin of the hosted data and the time at which the provision of the service began. The retention of this data does not affect the confidentiality of communications and may only be used within the framework of a criminal investigation or to safeguard public security, being made available to judges and/or courts or the Ministry that so requires. The communication of data to the State Forces and Corps will be done in accordance with the provisions of the regulations on personal data protection.

The communication of data to the State Forces and Corps will be carried out in accordance with the provisions of the regulations on the protection of personal data.

Intellectual property rights http://www.neodes.es

Neodes Informatica Sl is the owner of all copyrights, intellectual and industrial property, know-how and any other rights related to the content of the website http://www.neodes.es and the services offered therein, as well as the programs necessary for its implementation and related information.

Reproduction, publication and/or non-strictly private use of the contents, in whole or in part, of the website http://www.neodes.es is not permitted without prior written consent.

Intellectual property of software

The user must respect the third-party programs made available to them by Neodes Informatica Sl, even if they are free and/or publicly available.

Neodes Informatica Sl has the necessary intellectual property and exploitation rights for the software.

The user does not acquire any right or license for the contracted service, over the software necessary for the provision of the service, nor over the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.

For any action that exceeds the fulfillment of the contract, the user will need written authorization from Neodes Informatica Sl, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Neodes Informatica Sl, assuming civil and criminal liability arising from any incident that may occur on the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of the hosted content

Any use contrary to intellectual property legislation of the services provided by Neodes Informatica Sl and, in particular, of:

1. Use that is contrary to Spanish laws or that infringes the rights of third parties.
2. The publication or transmission of any content that, in the opinion of Neodes Informatica Sl, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
3. Cracks, program serial numbers or any other content that infringes the intellectual property rights of third parties.
4. The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
5. Using the domain’s mail server and email addresses to send mass spam.

The user bears full responsibility for the content of his/her website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property, third party rights and protection of minors.

The user is responsible for the laws and regulations in force and the rules that relate to the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user shall indemnify Neodes Informatica Sl for the expenses generated by the imputation of Neodes Informatica Sl in any case whose responsibility is attributable to the user, including fees and legal defense expenses, even in the case of a non-final judicial decision.

Protection of hosted information

Neodes Informatica Sl makes backup copies of the content hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the complete replacement of data deleted by users, since the aforementioned data could have been deleted and/or modified during the period of time elapsed since the last backup copy.

The services offered, except for specific backup services, do not include the replacement of the contents stored in the backup copies made by Neodes Informatica Sl, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always subject to prior acceptance by the user.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Neodes Informatica Sl.

Commercial communications

In accordance with the LSSI, Neodes Informatica Sl will not send advertising or promotional communications by email or other equivalent means of electronic communication that have not been previously requested or expressly authorized by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, Neodes Informatica Sl is authorized to send commercial communications regarding Neodes Informatica Sl products or services that are similar to those that were initially contracted with the client.

In any case, the user, after proving his or her identity, may request that no further commercial information be sent to him or her through the Customer Service channels.