Legal information
Privacy policy
Last updated: 9 October 2026
Data controller
- Company name: Neodes Informática S.L.
- VAT number: B-85458511
- Address: Calle Sangenjo, 10, Local, 28034 Madrid
- Email: legal@neodes.es
Data protection under the GDPR
Neodes Informática S.L., in application of current personal data protection regulations, informs you that the data collected through the forms on the website www.neodes.es is included in the specific user files of the services provided by Neodes Informática S.L..
The purpose of collecting and processing the data is to maintain the business relationship and to carry out tasks of information, training, advice and other activities typical of the company.
Neodes Informática S.L. takes the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with Regulation (EU) 2016/679 and Spanish Organic Law 3/2018 (LOPDGDD).
What data we collect and why
"Request course information" form
- What: name, email or phone (at least one), message and preferences of platform, language and database.
- Why: to answer you and send you information about the courses.
- Legal basis: your consent (article 6.1.a GDPR), given by ticking the box before sending.
"Let's talk" form (contact)
- What: name, email, subject and message.
- Why: to reply to your enquiry.
- Legal basis: your consent.
Purpose of processing
We will process your personal data for the following purposes:
- To attend to your request and maintain the business relationship.
- To comply with the company's commercial, labour, corporate and accounting obligations.
You can object to receiving commercial communications at any time by writing to legal@neodes.es.
Legitimacy
The processing of your data is carried out on the following legal bases:
- The request for information and/or the contracting of the services of Neodes Informática S.L..
- The free, specific, informed and unambiguous consent you give by accepting this privacy policy when ticking the corresponding box.
Retention period
The data will be kept while the business relationship is maintained or you do not request its deletion, and for the period during which legal liabilities could arise from the services provided.
Recipients
The data will not be shared with any third party outside Neodes Informática S.L., except as required by law. As email processor, we use the services of Microsoft 365 (Microsoft Ireland Operations Limited, with data centres in the European Union).
International transfers
The data is stored on servers within the European Union. No international transfers of personal data outside the EEA are made.
Your rights
You may exercise the following rights at any time:
- Access: know what data of yours we hold.
- Rectification: ask us to correct it if it is wrong.
- Erasure: ask us to delete it.
- Restriction: ask us to keep it but not to use it.
- Portability: ask us to give it to you in a format you can take elsewhere.
- Objection: object to a specific processing.
- Withdraw consent at any time, without this affecting prior processing.
To exercise any of them, simply write to us at legal@neodes.es stating which one you want to exercise, or send a letter to Calle Sangenjo, 10, Local, 28034 Madrid.
Complaints
If you consider that we have not handled your request properly, you have the right to lodge a complaint with the Spanish Data Protection Agency (aepd.es).
Automated decisions
We do not make automated decisions or carry out profiling with your data.
Data retention (LSSI)
As a provider of information society services, and under Spanish Law 34/2002 (LSSI), we retain for a maximum period of 12 months the information essential to identify the source of the hosted data and the time when the service began.
Related documents: Legal notice · Cookies policy.